Shipping policy

At Garnets, we want your shopping experience to be simple and reliable. Below you will find details about our shipping process and accepted payment methods.

Shipping Information

Order Processing

  • All orders are processed within 1 business day (Monday–Friday, excluding public holidays).
  • Order Cut-off Time: 2:00 PM GMT.
  • You will receive an order confirmation by email once your purchase is complete and another email once your order has been shipped.

Delivery Times

  • Delivery times vary depending on your location and the courier service. Estimated delivery dates will be shown at checkout.
  • Please note: delivery times are estimates only and may be affected by postal delays, customs checks, or factors outside our control.

Shipping Costs

  • Shipping costs are calculated at checkout and depend on your location and the delivery option chosen.
  • Occasionally, we may offer free shipping promotions — details will be available on the website when applicable.

Tracking

  • When available, tracking details will be provided by email so you can follow your parcel’s progress.

Responsibility

  • Once dispatched, responsibility for your parcel lies with the courier. Garnets is not liable for delays caused by postal or courier services, customs procedures, or other circumstances beyond our control.

Payment Information

Accepted Payment Methods

We currently accept the following secure payment options:

  • Credit & Debit Cards (Visa, Mastercard, Amex, UnionPay)
  • Google Pay
  • Apple Pay
  • Shop Pay
  • PayPal
  • Bancontact

Currency

  • All prices are listed and charged in Euro (€).

Payment Security

  • Payments are processed securely through trusted third-party providers.
  • We do not store your credit or debit card details.

Taxes & Duties

  • All prices shown include applicable Irish VAT.
  • For customers outside Ireland, additional customs duties or import taxes may apply, which are the responsibility of the buyer.

Questions?

If you have any questions about shipping or payments, please contact us at:
contact@garnets.ie
+353 87 221 6632